Praca obsługa klienta/call center Łódź

Opis oferty pracy

ZAKRES OBOWIĄZKÓW:
Your responsibilities:
- Email and phone contact with customers;
- Daily order processing in SAP;
- Delivery coordination and daily contact with European branches;
- Managing invoices and credit/debit notes;
- Timely responses to various inquiries;
- Supporting customers in resolving issues and incidents;
- Building long-term relationships with clients.

WYMAGANIA:

Our expectations:

- Very good command of English (B2);

- Fluent Dutch (B2/C1);

- Experience in customer service;

- Practical knowledge of MS Office;

- Proactive attitude;

- Independence and strong communication skills.
OFERUJEMY:

Benefits:

- Employment contract with a 3-month probation period signed directly with the employer;

- Hybrid work in the center of Łódź;

- Flexible start time between 8:00 and 10:00;

- Private medical care;

- Life insurance;

- Sports card;

- Integration events;

- Great office and atmosphere in the heart of Łódź!