S&RC Specialist with German

Dodane: Czwartek, 06 Sierpień, 2020  13:33
  • Kategoria: Dam pracę / Obsługa klienta / call center
  • Forma pracy:Pełny etat
  • Umowa:Umowa o pracę
  • Pracodawca: Talent Place

Opis oferty pracy:

Our Client is a part of Global Competence Center in Łódź, where company centralize its business processes. Your future colleagues speak 25+ languages and represent 15+ different nationalities, supporting our operations in 50 countries on a daily basis.

We are looking for German Speakers!


S&RC Specialist with German

You will be responsible for one of the following areas:
• Handling incoming requests from customers with regards to order taking, deliveries and invoicing
• Customers consulting on S&RC products
• Complete Order entering in SAP inclusive invoices, credit notes and debit notes
• Answering phone calls from customers
• Invoicing rental fees for S&RC devices
• Preparing shipping documents, incl. for rental devices, and organizing pick-ups for returned products via Infodis
• Controlling of shipping costs
• Creation/Maintenance of customer master data
• Complaint handling
• Handling of delivery holds
• Communication stream with different internal stakeholders/being back-up for international colleagues/peers
• Export and import rental data from Sap into a webportal (daily)
• ICS Checks
• Backup for Benelux Customer Service
Requirements:
• University degree (at least Bachelor)
• Fluent German min. C1
• Very good English
• SAP knowledge
• Perfect communication, problem solving and analytical skills
• Ability to work under time pressure
Benefits:
• Annual bonus based on performance achieved
• Private medical care with option to extend it to family members
• Benefit Systems cards
• Discount for Philips’ products
• Language courses
• Relocation package applicable for people moving in from outside of Łódź region
• Promotion of healthy lifestyle in the office (fruits twice / week in the office, gym, massage chairs, various events)
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Na Lento.pl od 06 sie 2020
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